Bookshelf Home | Contents | Index | PDF |
Siebel Consumer Goods Guide > Deductions > Creating Deduction Activities (End User)Key account managers and customer financial services representatives and managers can view and create activities related to deductions. For example, a customer financial services representative receives a deduction for an invoice pricing error. The customer financial services representative creates an activity for the orders department to verify the invoicing error. An employee in the orders department completes the activity. When the activity has been completed, the customer financial services representative can resolve the deduction. This task is a step in Process of Managing Promotions Deductions. |
Siebel Consumer Goods Guide |