Siebel Financial Services Connector for ACORD P&C and Surety Guide > Troubleshooting > Run-Time Event Setup Problems in Workflows >

Workflow is double-triggered

Problem

After configuring a runtime event to trigger a workflow process, the system freezes without returning an error, or it returns the error message, "Try to read or write to the invalid memory address."

Reason

A workflow may trigger the same runtime event that initially launched the workflow. Therefore, the same workflow that is triggered is triggered again. The result is an infinite loop.

Solution

Use an applet as the event object type instead of using a business component. Doing so restricts the event to a single view instead of multiple views. Business components are reused in many different ways. If it is certain that the selected business component will not be changed during the processing of the workflow, users will not encounter this problem.