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Mapping Business Requirements to Siebel Server Components

This infrastructure planning step identifies the Siebel Server components needed to meet your business requirements.

This topic is a step in Process of Infrastructure Planning.

Begin by listing the Siebel applications that users will run. For each application, identify the associated Application Object Manager (AOM). If you are deploying internationally, list the language-specific AOMs you will need.

Many AOMs require additional server components such as Workflow Manager. Users typically do not interact with these second-tier components directly. The role of these components is to support the function of AOMs and of the Siebel Server.

A common problem when Siebel Expert Services does an implementation readiness review at customer sites is that second-tier component requirements are not correctly identified. To avoid this, work closely with the application development team to identify these components.

After you have identified all required server components, group them by business location. Then, for each location, determine the anticipated workload volumes for all components. Consider both average and peak workloads. This information is key for deciding how to distribute AOMs and other components across Siebel Servers.

Deployment Planning Guide