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SIS OM PC Comparison Workflow

The SIS OM PC Comparison Process is called by a SmartScript session. The SmartScript session is invoked by clicking the New button in the SIS OM PC Opportunity Price Comparison view or by clicking the Compare Prices link on the Siebel eSales Home Page, as shown in Figure 22.

Figure 22.  SIS OM PC Comparison Process

This workflow does the following:

1. A check is made to determine whether an opportunity exists for the Price Comparison. If an opportunity exists, all existing quotes that meet the specified criteria will be deleted. Out-of-the-box quotes of type PC Comparison, PC Like for Like, and PC Competitor will be deleted.
2. If an opportunity does not exist, a new opportunity is created.
3. The SmartScript session questions are mapped to fields of a quote.
4. The answers from the SmartScript session are converted into a competitor quote using the mapping created in the previous step.
5. The Bill Decomposer method uses the competitor quote information to calculate the user's annual usage.
6. The Price Comparison method generates a comparison quote for each product offered by the company that meets the criteria specified by the user. The usage amounts calculated by the Bill Decomposer step are used to calculate the projected annual bill given the pricing of the product.
7. The comparison quotes are displayed in the Opportunity Price Comparison view. For more details, see SIS OM Goto Price Comparison View Workflow.

Table 37 lists the SIS OM PC Comparison Workflow steps, methods, and business services.