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Siebel Field Service Guide > Field Service Activities > Activities Screen > Part Tracker ViewThe Part Tracker view describes the transfer of parts in the field between the client, a service order, and the field service engineer's trunk inventory. Table 19 describes items in Part Tracker records. NOTE: Transactions between inventories and between inventories and customers are recorded on the Inventory Transactions screen. For more information, see Inventory Transactions View. In the Part Tracker view, a Complete button appears at the top of the Activity form. Clicking this button updates the Cost and Price fields for all the current activity's parts, time, and expense records, and changes the value in the Activity record's % Complete field to 100. (Additionally, when the % Complete field reaches 100, the Status field value changes to Done.)
Commit ButtonThe Commit buttons validate the movement of serialized and nonserialized assets that are already recorded in the local database. For the validation mechanism, see Commit Buttons. If these validations are successful, the Commit flag is set in Part Tracker records and inventory movements are recorded by transactions in the database. If an asset is defined in the part movement record, as asset transaction is also recorded. A user can create a part movement record without changing the inventory levels in the database. To change inventory levels, select the Commit check box or click the Commit button. If the mobile computer is disconnected, the local database is updated. When the mobile computer is synchronized with the Siebel server, the information about the part movement is transferred to the server. If the asset was identified in the database on the remote computer, the server records the change in inventory location in the database and then creates a transaction. |
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Siebel Field Service Guide |