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Siebel Field Service Guide > Setting Up and Using the Dispatch Board > Process of Assigning Activities > Selecting Data to Display in the Dispatch Board's Gantt Chart (End User)This task is a step in Process of Assigning Activities. To select field service engineers and other items that appear on the Gantt chart, use either of the following options: About Displaying Parent Service Regions in the Gantt ChartWhen you select a service region that is a parent region on the Dispatch Board, the list of available employees on the Gantt chart includes:
See Specifying Parent Service Regions for more information. Using the Dispatch Board Queries with Legacy DataIf there is a large quantity of legacy data, older activities that were not scheduled using the Dispatch Board may also appear. It is advisable to limit the queries to show only records created after the Dispatch Board is installed, to make sure that extraneous data does not appear in the Activities view. To display information relating to a specific service region
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Siebel Field Service Guide |