Siebel Finance Guide > Managing Service Requests > Process of Managing Service Requests >

End-User Procedures

The following list shows tasks end users typically perform when managing service requests:

• Creating Service Requests (End User)
• Requesting Account Service in Service Requests (End User)
• Changing Company Address or Name Information (End User)
• Changing Customer Address or Personal Information (End User)
• Recording Customer Appeals or Grievances (End User)