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Adding Addresses for the Provider Locator

Users must add provider addresses if they want to use the Provider Locator feature.

To add a provider address

1. Navigate to the Providers > Providers List view.
2. In the Providers list, drill down on the desired provider.
3. Click the Addresses view tab.
4. In the Addresses list, add a record.
5. In the Add Address dialog box, perform the appropriate task:
   • To choose an existing record, select a record and click OK.
   • To add a new record, click New and complete the fields.
6. In the Addresses list, click Update Geo Code.

NOTE:  The latitude and longitude values will not generate if any one value in the City, State, Zip Code, or Country fields is incorrect. For example, if the ZIP Code is incorrect, you will receive an error message. To correct this problem, navigate to the Application Administration, ZIP Code Administration view and make sure the Geo values for that city, state, and ZIP Code combination has been loaded. For more information, see Siebel eService Administration Guide.