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Approving or Rejecting Product Analysis Records (End User)

Depending on your business process, an approved product analysis may be required before corrective actions can be taken.

In the preconfigured application, the required approvers for product analysis records are:

• The manager of the product analysis primary owner
• The primary owner of the product issue record that generated product analysis

This task is a step in Process of Product Analysis Following a Product Issue.

To approve a product analysis record

1. Navigate to Inbox screen > Inbox Items List view.
2. Review and approve the item.

   The status of the product analysis becomes Closed and the sub status becomes Approved.

To reject a product analysis record

1. Navigate to Inbox screen > Inbox Items List view.
2. Review and reject the item.

   The status of the product analysis becomes Rejected. (The product analysis team member can submit the record again.)

   If Manager 1 rejects the item before Manager 2 takes action on it, Manager 2 never sees the item (it gets deleted from Manager 2's Inbox when it is rejected by Manager 1).

For more information about the Inbox, see Siebel Applications Administration Guide.