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Process of Product Analysis Following a Product Issue

This example process represents the tasks that are carried out in the Scenario for Product Analysis Arising From a Complaint.

Administrator Procedures

• Creating Product Analysis Activity Templates
• Setting Up Codes for Product Analysis

End-User Procedures

• Creating Product Analysis Records from a Product Issue (End User)
• Filling in Product Analysis Records (End User)
• Completing Product Analysis and Creating CAPAs (End User)
• Approving or Rejecting Product Analysis Records (End User)