Siebel Life Sciences Guide > Using Personalized Content Delivery >

Using the PCD Viewer


The PCD Viewer provides an easy-to-use mechanism to deliver interactive digital marketing content. It enables you to engage in a meaningful dialog, present key messages, leverage the high interactive content created using Flash, video and other industry content formats.

The icons available from the PCD Viewer toolbar are described in Table 49.

Table 49. PCD Viewer Toolbar Icons
 
 
 

Click for full size image

You can quickly capture response by selecting the right option. For example, click on the first star to denote Continue Discussion. Click the second star to denote Need Data, the third star might denote Accepted, the fourth star might denote Not Interested and the final star might denote that the customer has Rejected the message.

NOTE:  The number of stars and the associated values is controlled by a List of Values defined for PCD_RESPONSE_TYPE.

-

Click for full size image

Click to close and sign. Sign can immediately navigate you to Signature Capture for Samples screen.

CTRL + I

Click for full size image

Click to save the session. PCD automatically tracks and updates all the interactions and responses along with duration and sectional information. It also automatically updates the products detailed.

-

Click for full size image

Click to switch to markup mode where you may have access to markup capabilities to support the discussion.

CTRL + M

Click for full size image

Erase all markups.

CTRL + E

Click for full size image

Click to add a contact to this session. For example, in group practices, you can easily add multiple physicians to a session.

CTRL + SHIFT +Y

Click for full size image

Click to switch between different products messages.

CTRL + 3

Click for full size image

Click to lock the PCD Viewer.

CRTRL + 8

Click for full size image

Click to view help associated with the message you are viewing.

CTRL + 1

Click for full size image

Click to open questionnaire. You can also capture physician's attitude, beliefs and needs using the questionnaires associated to different messages.

CTRL + 5

Click for full size image

Click to show disclosure message.

-

Click for full size image

Click to show related messages. You have access to related messages such as clinical reprints, case studies and so on.

CTRL + 7

Click for full size image

Click to drill down to detailed messages.

CTRL + 2

Click for full size image

Move to previous slide.

-

Click for full size image

Move to next slide.

-

Siebel Life Sciences Guide Copyright © 2008, Oracle. All rights reserved.