Siebel Marketing User Guide > List Management > Process of Importing and Managing External Lists >

Displaying Import Status and Error Messages

When you launch an import task, the List Import list displays the status of the task. The status may show any of the following messages: Submitted Import Request, In Progress, Successfully Complete, Error, or Completed with Errors.

You can view the detailed results of the List Import task by reviewing the log file from the Siebel Server. The log file contains the following information:

• The status of the file import task (in progress, completed, or error)
• The number of incoming records
• The number of records imported
• Notification of any record that experienced an error
• Notification of any record that detected a duplicate contact or prospect
• Notification of any record that was updated (update mode only)
• Notification of any response record or associated campaign that experienced an error

To view the system task for the List Import job

1. Navigate to the List Management screen > System Tasks view.
2. Query for tasks in which the Process Name is List Import and the User is the user who submitted the import job.
3. Sort the tasks by date and find the task for your list import job.

   To verify that the task is for the correct file, read the logging messages in the lower list.

To view the log file for the List Import job

1. Navigate to the List Management screen > System Tasks view.
2. Query for tasks in which the Process Name is List Import and the User is the user who submitted the import job.
3. Sort the tasks by date and find the task for your list import job.

   To verify that the task is for the correct file, read the logging messages in the lower list.

4. In the lower list, read the Log File field to find the name of the log file.
5. Open the log file using any text processing application.