Siebel Order Management Guide Addendum for Industry Applications > Workflows for Customer Asset-Based Ordering > Workflows to Process an Order Checkout >

eSales - Authorize Order Process

This workflow verifies payment details and creates a credit card order or purchase order. Then it sends an order approved email and displays the Order Confirmation View. This workflow is shown in Figure 29.

The eSales - Complete Checkout Process invokes this workflow as a subprocess.

Figure 29. eSales - Authorize Order Process Workflow

Workflow Description. This workflow:

1. Checks the payment method selected by the user.
2. If the user has chosen to pay by purchase order, checks to determine whether any auctioned items are included in the order or not. If not, creates a purchase order.
3. If the user has elected to pay by credit card, authorizes the credit card. If it is not authorized, invokes the Enter Payment subprocess.
4. The user specifies an another payment method.
5. If the user chooses to pay using an authorized credit card, the workflow creates a credit card order and emails a confirmation email to the user.
6. Explodes order line items, creating multiple copies of a line item for any line item with a quantity greater than 1.