Siebel Order Management Guide Addendum for Industry Applications > Setting Up Order Management for Industry Applications >

About Siebel Order Management Guide Addendum for Industry Applications

This book is an addendum that should be used in combination with Siebel Order Management Guide. For more complete background information about order management, and for information about how to set up order management, see Siebel Order Management Guide.

In addition to the functionality described in Siebel Order Management Guide, order management for industry applications supports the functionality covered in this book.

Employee, Customer, and Partner Asset-Based Ordering

Asset-based ordering allows users to generate assets based on orders and to create new orders that modify these assets. For example, if a customer orders telephone service, the application generates an Asset record representing that service. Then the customer can place subsequent orders to modify the service (for example, by adding call waiting or automatic message forwarding) or to disconnect the service.

Asset-based ordering is covered in the following documents:

• General Background. General background about asset-based ordering is covered in the sections about asset-based ordering in Siebel Order Management Guide.
• Employee Asset-Based Ordering. Most asset-based ordering for employees is available in Siebel Business Applications and in Siebel Industry Applications. It is covered in the sections about asset-based ordering in Siebel Order Management Guide. Additional functionality for employee asset-based ordering for industry applications is covered in Employee Asset-Based Ordering for Industry Applications and Workflows for Employee Asset-Based Ordering for Industry Applications.
• Partner Asset-Based Ordering. Asset-based ordering for partners is available only in industry applications. It is covered in Partner Asset-Based Ordering and Workflows for Partner Asset-Based Ordering.
• Customer Asset-Based Ordering. Asset-based ordering for customers is available only in industry applications. It is covered in Customer Asset-Based Ordering and Workflows for Customer Asset-Based Ordering.

Network Ordering

Network Ordering allows companies to configure orders for large networks, such as computer networks and telecommunications networks.

Network ordering is covered in Setting Up Network Ordering and Using Network Ordering.