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Differences in the Partner Portal and Partner Manager


The overview chapter of Siebel Partner Relationship Management Administration Guide describes the screens of the Siebel Partner Portal and the PRM-specific screens of the Siebel Partner Manager. There are a number of differences in the Partner Portal and Partner Manager for Siebel PRM for Finance.

Siebel Partner Portal

In addition to the screens of the Siebel Partner Portal, Siebel PRM for Finance partner portal has the following screens:

  • Call Reports. Allows your partners to enter call reports when they meet with customers. You can view these call reports using the Siebel eFinance Partner Manager or Siebel eFinance.
  • Households. Allows your partners to view the members associated with a Household and related opportunities and service requests.

To view information entered in the Profile view of the Contacts screen in the Partner Portal, you use several views of the Contacts screen of the Partner Manager or of Siebel eFinance. To view information entered in the Profile view of the Accounts screen, you use several views of the Accounts screen.

Table 2 shows which views you use to view information entered in the contact and partner profiles of the Partner Portal.

Table 2.  Partner Portal Profile Views Mapped to Partner Manager Views
Partner Portal View
Partner Portal Applet
Related Partner Manager and Siebel eFinance View

Contacts > Profile

Default applet

Contacts > Consumer Profile > Personal

Contacts > Profile

Income Source

Contacts > Consumer Profile > Financial

Contacts > Profile

Employment

Contacts > Consumer Profile > Financial

Accounts > Profile

Default applet

Accounts > Profile

Accounts > Profile

Financial Profile

Accounts > Profile > Financial

Accounts > Profile

Management

Accounts > Profile > Management

Siebel eFinance Partner Manager

The Siebel eFinance Partner Manager has the same functionality as the Siebel eInsurance Partner Manager. For information about this functionality, see Siebel eInsurance Partner Manager.

The Partner Manager can be configured using Siebel Tools to remove screens that are not needed with Siebel PRM for Finance Portal. For more information about Siebel Tools, see Siebel Tools Reference.

Siebel Partner Relationship Management Administration Guide Addendum for Industry Applications