Product Administration Guide > Basic Product Administration >

Defining Related Products

You can define several types of relationships between products. This causes the related products to appear together in other parts of the Siebel application.

For example, if you define a substitute product in the Related Products view, the substitute product displays in the Product Service Details view. If you define a substitute product in the Product Service Details view, it displays automatically as a substitute product in the Related Products view.

You can define the following types of relationships:

• Bundled
• Component
• Cross-Promoted
• Integrated
• Recommended Service
• Service
• Substitute

To define related products

1. Navigate to the Administration - Product screen, then the Products view.
2. In the Products list, select the product with which you want to associate related products.
3. Click the Recommendations view tab.
4. In the Recommendations view link bar, click Related Products.
5. In the Related Products list, add a new record.

   The Add Internal Products dialog box appears.

6. Select the desired product.

   The product appears in the Related Products list.

7. To change the relationship of the related product, click in the Relation field and choose the desired relationship from the drop-down menu.