Siebel Remote and Replication Manager Administration Guide > Administering Siebel Remote >
Refreshing a Client Database
Occasionally, you may need to refresh the local database for a Mobile Web Client. For example, whenever there is a change to the system preference parameters, a refresh or reextract is necessary for the new settings to take effect. See Setting Siebel Remote System Preferences for more details. To refresh a client database
- If the Mobile Web Client has transactions ready for uploading, the user should synchronize and send changes to the server.
- Make sure that the Transaction Merger successfully applied transactions to the server database.
There are three ways to determine when transactions from a particular client have been processed:
- Use the Siebel Server Manager to check whether the Transaction Merger successfully applied transactions for the Mobile Web Client.
- Inspect the client's inbox directory on the Siebel Remote server. There should not be any files with the .dx extension in the inbox directory.
- Use the Siebel Client Status screen to check whether Transaction Merger successfully applied transactions for the Mobile Web Client.
- Run Database Extract for the Mobile Web Client.
Make sure that the parameter Save Transactions is TRUE.
For information on running a database extract, see Creating Mobile Web Client User Accounts and Privileges.
- When you have completed a database extract, notify the user to reinitialize the Mobile Web Client's local database.
For information on initializing a Mobile Web Client database, see Initializing a Mobile Web Client Database.
NOTE: After you have performed a database extract for a Mobile Web Client, the client database must be initialized before any data exchange between the client and the server can occur. This includes the uploading of any client database changes.
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