Siebel Financial Services eBusiness Application Integration Guide > Understanding Financial Services Integration Paradigms > Usage Models >

Real Time

With a real time model, you may choose to deploy Siebel Financial Services applications as a client or as a server. As a client, Siebel Financial Services applications access another program or initiate a transaction on an external system. Typical scenarios include:

• Sending an insurance policy created from Siebel Financial Services applications to a 'Policy Management' system and receiving the policy status in return.
• Accessing a mainframe banking application to retrieve customer bank deposits in real time and display it within the Siebel user interface.
• Sending claims to independent claims agents over corporate firewalls without compromising security.
• Accessing an external rating engine system to calculate a quote and then displaying the information in the Siebel system.

As a server, Siebel Financial Services applications are accessed by an external program to query, insert, update, or delete data without any initiation from the Siebel system. Typical scenarios include:

• An external EJB Web application accessing a Siebel Financial Services application to retrieve contact information.
• Call center software extracting customer service request information from a Siebel Financial Services application.