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Configuring the Exchange Connector in a Multiple Active Directory Forest Environment

This topic describes how to install and configure the Exchange Connector on each computer on which it will run in the multiple AD forest Microsoft Exchange environment.

This task is a step in Process of Configuring SSSE for Multiple Active Directory Forests.

Perform the following procedure for each Exchange Connector in your environment.

To install and configure the Exchange Connector

1. Log into the Exchange Connector computer using the SSSE administrator user you created for the computer, as described in Setting Up Administrator Users in a Multiple Active Directory Forest Environment.
2. Run the Configuration Wizard to install the Siebel Server software. Select the following options:
   • Install only the Siebel Server component
   • Select the Custom install option
   • Select the PIMSI components to install
3. Create a share on the Exchange Connector computer, for example:

   \\SIEBELEC_A.DOMAIN_A.COM\PIMSI

4. Grant full permissions to the shared directory to the Siebel Service user; that is, the user account that runs the PIMSI engine, for example, SADMIN@DOMAIN_A.COM.

   For information on the Connector share directory, see Setting Up the Connector Share Directory.

5. Add the Siebel Service user as a local administrator on the computer.
6. Configure DCOM for SSPICNFM and SSPICNEA so that each runs as the Exchange Connector administrator user, for example, SSSE_Domain_A@Domain_A.com.

   Follow the procedure described in Configuring Exchange Connector Application DCOM Security to configure the Exchange Connector application DCOM security settings, specifying the following values:

   Component	Privilege	User	Description
   SSPICNFM	Access	Siebel Service User (example: sadmin@Domain_A.com)	The PIMSI Engine makes RPC calls to SSPICNFM
   	Launch	Siebel Service User (example: sadmin@Domain_A.com)	The PIMSI Engine launches SSPICNFM
   SSPICNEA	Access	Siebel Service User (example: sadmin@Domain_A.com) Exchange Connector User (example: SSSE_DomainX@Domain_X.com)	The PIMSI Engine makes RPC calls to SSPICNEA; SSPICNFM makes calls to SSPICNEA
   	Launch	Exchange Connector User (example:SSSE_DomainX@Domain_X.com)	The SSPICNEA process is launched by SSPICNFM

7. Using the Internet Options Control Panel, add the corresponding Microsoft Exchange Server as a trusted server.

   For additional information on this task, see Adding Microsoft Exchange Servers to the Local Intranet Zone.