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Setting Up the Connector Share Directory

In SSSE's modular architecture, the Exchange Connector module provides the interface through which the PIMSI Engine communicates with an Exchange Server. For the Siebel-provided Exchange Connector, installation-specific configuration is required.

Part of the Exchange Connector is a Distributed Component Object Model (DCOM) application. SSSE starts DCOM applications as required. DCOM applications can run on any computer that hosts the Exchange Connector software, including any computer that hosts the PIMSI Engine component. For a DCOM application to function correctly, you must create a local shared directory on the computer where the DCOM application will run. Configure the security and permissions for the shared directory to give the user account that runs PIMSI Engine full access rights to the directory. This user is sometimes called the SSSE startup user. For more information about security requirements for DCOM applications, see Configuring Exchange Connector Application DCOM Security.

Perform the following tasks to create a shared directory, and then register its location with SSSE. These tasks are steps in Process of Configuring SSSE.

You must create a shared directory on each computer that will run the Exchange Connector applications, as described in the following procedure.

To create the shared connector directory

1. On each computer where the Exchange Connector is installed, create a new folder.

   The folder name can be any name you choose.

2. Right-click the folder, and choose Sharing and Security.
3. In the Properties dialog box, select Share This Folder and enter a share name.
4. Click Permissions to display the Permissions for the ShareName dialog box.
5. Click Add and enter the user account name that the PIMSI Engine component runs under.

   If you want to increase security, also select Everyone and click Remove.

6. Click OK to display the Properties dialog box, and click the Security tab.
7. Enter the user account name that the PIMSI Engine component runs under.

   If you want to increase security, also select Everyone and click Remove.

8. Click OK twice.

You must register the location of the shared directory you created with SSSE, as described in the following procedure.

To register the shared directory with SSSE

1. Navigate to Administration - PIM Server Integration, Configuration, and then PIM Server Integration Configuration.
2. In the PIM Server Integration Configuration list, select the Exchange 2000 Connector record.
3. In the Configuration Parameters list, click New, and then complete the fields as described in the following table.

   Field	Value
   Section	Engine Shares
   Parameter	Sharen (where n is a unique number for each shared directory)
   Value	share pathname (Example: \\ComputerName\ShareName, where ComputerName is the name of the Connector computer and ShareName is the name designating the shared directory.)

4. Repeat Step 3 for each shared directory that you created. Increment the Parameter value to match the instance of the Exchange Connector software.

   For example, use either Share1 or Share01 for the first Exchange Connector instance, and Share2 or Share02 for the second Exchange Connector instance, and so on.

5. Restart the Siebel Servers on your PIMSI Dispatcher and PIMSI Engine computers.

   For information about restarting Siebel Servers, see Siebel System Administration Guide.