Siebel Search Administration Guide > Overview of Siebel Search >

The Siebel Search User Experience

The user experience of Siebel Search varies depending on the type of Siebel Business Application. For instance, the user experience of an Employee or Partner will vary significantly from the user experience of a customer.

The Employee or Partner User Experience

Employee or partner users of Siebel Search will have an experience that differs from the experience of customers. Those differences begin with the Search Center. The Search Center is a central location where users can perform searches and queries on database records and documents. The Look In drop-down list displays categories in the following order: Find Objects, which are database queries, followed by Search categories, and the Advanced Search category, both of which are searches on compiled search indices. The query entry values are persistent when the results are presented to allow users to understand what has been queried, and to refine and return to their query even after closing the search center window. Users can perform queries against database records from anywhere in their Siebel application.

To open the Search Center frame, you click the binocular button. Closing the Search Center window returns you to the full view of the screen.

The Customer User Experience

Siebel Search for customer applications can be accessed globally in the application from the toolbar. There are two ways in which a customer can perform a search. The user may enter a full-text query in the Search box, or may click the Advanced Search link, and perform a search against single or multiple categories.