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Using Search Filter Fields on the Search Center User Interface

Filter fields can also be exposed on the user interface to allow users to control the search results that are returned. Certain search indices like Solution, Literature, Service Requests, Decision Issues are exposed with filter fields in the preconfigured state. Filter fields will appear in the user interface as various user interface controls like drop-down lists, check boxes, pick lists, text box, and date controls.

In addition, for certain search categories like Solution, Literature, Service Request, Decision Issues and Product; filter fields are exposed on the user interface along with the Keywords control. This allows the user to refine their searches to a subset of records. For example, the Catalog Category field is exposed as a filter field on the UI. Users can search for the keyword Dell Computers only in the Catalog Category called Personal Computer.

To expose new filter fields in the Search Center, there are three major steps that you must follow, which are listed in the following section. The steps are Search Configuration, Search Administration, and Search Execution.