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Verifying System Preferences and Other Settings for Database Code Page


After you complete the installation and configuration of your Siebel Database Server, you must verify system preferences and other settings for the Siebel application that indicate whether you are using Unicode, and indicate the code page you are using.

For more information about code pages, see Planning RDBMS Installation and Configuration and Configuring the RDBMS. See also System Requirements and Supported Platforms on Siebel SupportWeb and the Global Deployment Guide.

To verify system preferences and other settings

  1. Launch Siebel Tools and navigate to Screens > System Administration > System Preferences.

    NOTE:  The first time you bring up Siebel Tools, the system prompts you to enter a license key number, if you have not done so already. You can find the license key that has been assigned to your site in your license key letter provided with the DVD case or in a Microsoft Word document along with other documents. For detailed information about license keys, see the Applications Administration Guide.

  2. Look for System Preference Name = Enterprise DB Server Code Page. Verify that the value has been set correctly, based on the value that you selected during installation of the database server components (see Installing the Siebel Database Components). For acceptable values, see Table 19.

    NOTE:  The value of Enterprise DB Server Code Page must be in lowercase, for example, utf-8 or utf-16.

    Table 19. Values for Enterprise DB Server Code Page
    Value
    Language
    Database

    utf-81 (for Unicode)

    All

    Oracle

    utf-162 (for Unicode)

    All

    DB2 UDB

    cp932 (or equivalent)

    Japanese

    Oracle, DB2 UDB

    cp1252 (or equivalent)

    Western European

    All

    1The Oracle database character set may have a different value, although the value entered must be utf-8.

    2Also known as UCS-2, although the value entered must be utf-16.

  3. Verify that the column UNICD_DATATYPS_FLG in the table S_APP_VER is set correctly. The flag value must be in uppercase. Table 20 lists possible values.
    Table 20. Values for UNICD_DATATYPS_FLG Column
    Code Page
    Database
    Value

    Non-Unicode code page

    All

    N

    Unicode

    Oracle

    8

    Unicode

    DB2 UDB

    Y

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