Siebel Installation Guide for UNIX: Servers, Mobile Web Clients, Tools > Installing the Siebel Gateway Name Server >

Siebel Gateway Name Server Installation Requirements


Review the following guidelines before installing the Siebel Gateway Name Server.

CAUTION:  Do not install Siebel Business Applications without first reviewing System Requirements and Supported Platforms on Siebel SupportWeb.

  • If the machine on which you are installing the Siebel Gateway Name Server will also support a Siebel Server, you must have all the required third-party products installed for that component, as listed in System Requirements and Supported Platforms on Siebel SupportWeb.

    NOTE:  The Siebel Gateway Name Server and Siebel Server are both installed into a common root, $SIEBEL_ROOT.

  • If you will be clustering the Gateway Name Server, plan your use of clustering or redundant disk arrays (RAID) to configure against a single point of failure. For more information on this topic, see the Deployment Planning Guide.
  • Each machine that supports a Siebel Server must have TCP/IP network connectivity to the machine on which the Siebel Gateway Name Server will be installed. Verify network connectivity between all such machines, using the ping utility.
  • Verify that the network names of the servers that will support the Siebel Gateway Name Server and all Siebel Servers are recorded in Deployment Planning Worksheet. You will need this information later when installing the Siebel Servers and Siebel clients.
  • Verify that the network adapter is correctly configured to support full duplex Ethernet by verifying the following parameters:
    • RJ45 Port Link Status: up
    • Media Speed Selected: 100 Mbps Full Duplex
    • Media Speed Running: 100 Mbps Full Duplex

      NOTE:  Gigabit Ethernet cards must be set to Auto Configure.

  • Install the Siebel Gateway Name Server only once for each Siebel Enterprise Server. If needed, multiple Siebel Enterprises can be supported by a single Siebel Gateway Name Server. It is recommended that you only install one Siebel Gateway Name Server on a machine. If you want to install more than one Siebel Gateway Name Server on a single machine, you must install each on a different port.
  • Siebel Gateway Name Server uses port 2320 by default. If necessary, you can select any port number (lower than 32767) that is free on the machine where the Siebel Gateway Name Server is running. Do not use port number 2321, which is the default port number for the SCBroker (Siebel Connection Broker) component. To confirm that a port (such as 2320) is free, use a command like netstat -a | grep 2320.
  • Review the issues described in Managing Temporary Disk Space Required by Installers. For example, make sure you have adequate disk space, and make sure the login ID running the installer has write permissions to this directory.
  • Verify that you have created a Siebel installation image that includes all products you require, and that you have appropriate permissions to the network directories where the Siebel image is located. For information about creating the Siebel installation image, see Creating the Siebel Installation Image on the Network.
  • You cannot install additional products into a root directory after applying a patch. You can install additional languages into a root directory after applying a patch, but you must reapply the patch afterwards.
  • If the set-group-id flag is used, make sure that the installer ID is a member of the group that owns the parent directory (SIEBEL_ROOT).
  • Solaris only
  • AIX only
    • Verify that the login ID performing installation has permission to run slibclean by asking the administrator to change the permission as follows:

    chmod 6555 /usr/sbin/slibclean

  • HP-UX only
    • If the environmental variable LANG is set to a directory name that is a symbolic link, the Java installer for Siebel Server will fail. You must reset any existing LANG variable to the actual directory that the symbolic link represents.

      NOTE:  The LANG variable cannot be set to univ.utf8. This causes the installer to fail.

Siebel Installation Guide for UNIX: Servers, Mobile Web Clients, Tools