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Siebel Server Installation Requirements


Review the following requirements for Siebel Server installation:

CAUTION:  Do not install Siebel Business Applications without first reviewing System Requirements and Supported Platforms on Siebel SupportWeb.

  • A Siebel Gateway Name Server must be installed and running to configure a Siebel Server.
  • When you install the first Siebel Server in your deployment, you automatically configure the Siebel Enterprise Server. All subsequent Siebel Servers installed in this Siebel Enterprise Server must connect to the same database.
  • Be sure that all machines on which the Siebel Server will be installed meet the hardware and software requirements detailed in System Requirements and Supported Platforms on Siebel SupportWeb. The Siebel Enterprise Server installer verifies not only that you have the required software for installation of Siebel 7.x, but that the software is the necessary version level.
  • Every Siebel Server supported by a given Siebel Database must belong to the same Siebel Enterprise Server, regardless of the platform on which the Siebel Servers are operating. When you install the first Siebel Server within a Siebel Enterprise Server, you will be automatically prompted to configure the Siebel Enterprise Server. Additional Siebel Servers installed in that Siebel Enterprise Server automatically inherit its parameters.
  • When you choose which component groups to enable on the first Siebel Server in an Enterprise, subsequent Siebel Servers inherit the same ones. For this reason, it is recommended that you enable for your environment all component groups for which you have a license. If you do not enable component groups during initial installation and configuration of the software, you can enable them manually after installation, using Server Manager.

    For each additional Siebel Server you install subsequently, you can manually disable any unneeded component group after installation, using Server Manager.

    For more information about component groups and about using Server Manager, see the Siebel System Administration Guide.

  • Depending on the requirements of your business, you may deploy one or more Siebel Enterprise Servers. For information on deploying multiple Siebel Enterprise Servers, see the Deployment Planning Guide.
  • Verify that you have created a Siebel installation image that includes all products you require, and that you have appropriate permissions to the network directories where the Siebel image is located. For information about creating the Siebel installation image, see Creating the Siebel Installation Image on the Network.

Clustering Requirements for the Siebel Server

The Siebel installer allows you to install all servers at once for which you have a license. If you will be operating certain servers as part of a cluster, you must install and configure the Siebel Gateway Name Server and the Siebel Server on separate resource groups. For information about clustering, see the Deployment Planning Guide.

Language and Locale Requirements

Make sure you have the appropriate locales on the machines on which you intend to deploy Siebel Server. Siebel log and configuration files use UTF-8 with Byte Order Mark as the default encoding. If these files contain any non-ASCII characters, proper viewing and editing requires a UTF-8 locale. For more information on supported locales, see System Requirements and Supported Platforms on Siebel SupportWeb.

The language locale can affect how time is displayed. For more information, see the Global Deployment Guide.

Guidelines for Installing Multiple Language Packs on the Siebel Server

If you will be installing multiple language versions of Siebel Business Applications on your Siebel Servers, review the following configuration guidelines:

  • You run the Siebel Software Configuration Wizard only once for each Siebel Server. Do not use this wizard to reconfigure an existing server. For more information, see Launching the Siebel Software Configuration Wizard.
  • When you run the Configuration Wizard, Application Object Managers (AOMs) are created for every language that has been installed on that Siebel Server.
  • When new AOM components are created, they are automatically assigned to every server and they attempt to run on every server with the parent component group assigned and enabled. For information about server component groups and their member components, see the Siebel System Administration Guide. See also Preparing to Run Siebel Server Components After Installing.
  • When you add a new server, it will inherit every component group and every AOM by default.
  • For multilingual deployment scenarios, see also the Global Deployment Guide.

Adding a New Product to an Existing Installation

When you add a new product to an existing installation, it is vital that you install the same set of languages for the new product. For example, do this when adding a Siebel Server to the same directory in which you have installed a Siebel Gateway Name Server.

All Siebel Enterprise components must be at the same release and patch level.

Siebel Search

A Siebel Server can be configured to execute searching or can be pointed to another remote Siebel Search server to handle search execution tasks. If you want a server to function as a Siebel Search server, you must install the Siebel Search server (Hummingbird SearchServer) before installing Siebel Server on that machine. For more information about Siebel Search, see the Siebel Search Administration Guide.

Database Requirements

Make sure your database administrator has installed the RDBMS your site will be using. During installation of the Siebel Server, you must have an established connection to that database for installation to be successful. For more information, see Configuring the RDBMS.

The RDBMS you are using must support the same languages and code pages that you will install on the Siebel Servers. To see the code pages and languages supported both for Siebel Servers and the RDBMS, refer to System Requirements and Supported Platforms on Siebel SupportWeb.

Third-Party Software Requirements

Make sure that you have already installed the appropriate version of all third-party software products required. Otherwise, the Required Software Components prompt appears. For more information, see System Requirements and Supported Platforms on Siebel SupportWeb.

Temporary Disk Space

Review the issues described in Managing Temporary Disk Space Required by Installers. For example, make sure you have adequate disk space.

Siebel Installation Guide for Microsoft Windows: Servers, Mobile Web Clients, Tools