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Activating Workflows and Reloading Runtime Events for Store-and-Forward Messaging


After the workflows are properly configured, you need to activate them and reload runtime events:

To activate workflows and reload runtimes events

  1. Choose Navigate > Site Map > Administration-Business Process > Workflow Deployment.

    The Repository Workflow Processes screen appears.

  2. In the Active Workflow Processes view, query for all the workflow processes beginning with SMQ. If any of the workflows described in Optional Step: Configuring Store-and-Forward Messaging Workflows appear, delete them.
  3. In the Repository Workflow Processes screen, query for all the workflow processes beginning with SMQ.

    The workflows described in Optional Step: Configuring Store-and-Forward Messaging Workflows are returned by this query.

  4. Activate the Store-and-Forward Messaging workflows one by one by clicking the Activate button.

    The workflow "SMQ Outbound Activities to Primary Owned By" is triggered by the runtime events.

  5. Reload the runtime events by choosing Navigate > Site Map > Administration-Runtime Events > Events, and select Reload Runtime Events from the command menu.
  6. After workflows are activated, you can go back to the SMQ Application View to select the inbound workflow "SMQ Process User Queue" for the application.
Siebel Store-and-Forward Messaging Guide