Siebel Store-and-Forward Messaging Guide

Overview of Siebel Store-and-Forward Messaging

Overview of Siebel Store-and-Forward Messaging Functionality

Overview of Siebel Store-and-Forward Messaging Architecture

Store-and-Forward Messaging Logical Architecture

Store-and-Forward Messaging Server Components

Overview of Siebel Store-and-Forward Messaging Client Modules

About IBM WebSphere MQe

Overview of Siebel Store-and-Forward Messaging Administration

Overview of Siebel Store-and-Forward Messaging in the Siebel Handheld Applications

Using Store-and-Forward Messaging with the Siebel Service Handheld Application

Overview of Asynchronous Query on the Handheld Device

Using Asynchronous Query with the Siebel Service Handheld Application

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Installation and Configuration of Siebel Store-and-Forward Messaging

Prerequisites for Siebel Store-and-Forward Messaging Installation

Process of Installing Siebel Store-and-Forward Messaging

Enabling Component Groups for Store-and-Forward Messaging

Adding Responsibilities for Store-and-Forward Messaging

Entering Information for the Store-and-Forward Messaging Application

Creating Store-and-Forward Messaging Message Objects

Configuring the Message Delivery Timeout Parameter for Store-and-Forward Messaging

Optional Step: Configuring Store-and-Forward Messaging Workflows

Activating Workflows and Reloading Runtime Events for Store-and-Forward Messaging

Testing for Internationalization

Process of Deploying IBM MQe Queue Managers

Configuring a Queue Manager on the Computer Hosting Siebel Server

Configuring a Queue Manager on a Computer Other than the Siebel Server Computer

Enabling the SMQReceiver

Optional Step: Creating Additional SMQ Subsystems

Process of Installing and Configuring Handheld Applications

Preparing for Installation of Siebel Handheld Applications

Installing Siebel Handheld Applications

Setting Up a Network Connection for Handheld Devices

Synchronizing and Registering the Handheld Application for Store-and-Forward Messaging

Optional Task: Tuning Handheld Application Parameters

About Setting Up Third-Party Wireless Gateway Servers

Troubleshooting Store-and-Forward Messaging Setup and Configuration

Siebel Store-and-Forward Messaging Server-Side Troubleshooting Checklist:

Siebel Store-and-Forward Messaging Server-Side Common Error Messages

Siebel Store-and-Forward Messaging Client-Side Troubleshooting Checklist

Siebel Store-and-Forward Messaging Client-Side Common Error Messages

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Administration of Siebel Store-and-Forward Messaging

Overview of Siebel Store-and-Forward Messaging Administration

Process of Administering Applications with Siebel Store-and-Forward Messaging

Enabling Applications for Store-and-Forward Messaging

Administering Messages in Store-and-Forward Messaging

Setting Outbound Data Message Timeout Parameters

Administering Handheld Devices for Store-and-Forward Messaging

Reviewing Store-and-Forward Messaging Message History

Process of Setting Up Siebel Store-and-Forward Messaging on a Siebel Handheld Application

Preconfiguring the Siebel Handheld Application

Adding Store-and-Forward Messaging Views to the Handheld Application

Adding Alter Sound User Properties to the Siebel Handheld Application

Adding the Siebel Store-and-Forward Messaging Toolbar to the Handheld Application

Adding Application Find to the Handheld Application

Compiling Changes Made to the Handheld Application

Updating the User's Responsibilities and Views to Use Store-and-Forward Messaging

Adding Settings to Enable Store-and-Forward Messaging

Setting up the Siebel Handheld Application Setup.ini File for Store-and-Forward Messaging

Installing the Siebel Handheld Application

Process of Configuring Asynchronous Query for Siebel Handheld Applications

Configuring the Find Object in Siebel Tools

Creating the Asynchronous Query Results Applet

Creating the Asynchronous Query Results View

Adding Each New View to the Hidden Screens View

Adding Each New View and Responsibilities to the Application

Configuring Unsupported Business Components for Asynchronous Query

Example for Configuring an Inaccessible Applet

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Siebel Store-and-Forward Messaging Sample Workflows

About Store-and-Forward Messaging Workflows

SMQ Outbound Activity to One Recipient

SMQ Outbound Activity to Primary Owned By

SMQ Outbound Activity to Team

SMQ Process User Queue

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Business Services for Siebel Store-and-Forward Messaging

SMQ Message Service

SMQ Transport Service

Store-and-Forward Messaging Message Protocols

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