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Configuring the Message Delivery Timeout Parameter for Store-and-Forward Messaging

You configure the Message Delivery Timeout Parameter to indicate the timeout period of each message object. The default value is zero, so you must change this value in order to provide a timeout period for your dispatched messages.

To configure timeout parameter for Store-and-Forward Messaging message objects

1. Choose Navigate > Site Map > Administration—Store-and-Forward > Store-and-Forward Message Timeout.
2. In the Store-and-Forward Applications screen, select the Store-and-Forward Messaging application.

   For example, Siebel Service for CE.

3. In the Message Timeout view, select the desired message object.

   For example, ActionSHCE.

4. In the Store-and-Forward Timeout Administration sub-view, create a new record with the following values:
   • Type = Message Delivery Timeout.
   • Default Time = desired time frame, for example, 600. The value entered in the Default Time field is in seconds.

     Optionally, you may also set up the Message Delivery Timeout parameter based on a particular field and its list of values.