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System Monitoring and Diagnostics Guide for Siebel Business Applications > Capturing Siebel Environment Data > Reviewing Siebel Environment DataThe Siebel Diagnostic Data Collector (SDDC) utility creates output files and directories, as necessary, after each execution of the utility. Manually access these files to review the Siebel environment data or send the output files to Siebel Technical Support for review. The output files document the environmental setup information, application configurations, and log files if specified. For further information on running SDDC:
The SDDC Microsoft Windows utility creates output in the format of a root directory with additional subdirectories and files. For details on SDDC Microsoft Windows output file information and locations, see SDDC Output Under Microsoft Windows. The SDDC UNIX utility creates output in the format of compressed files. For details on SDDC UNIX output file information and locations, see SDDC Output Under UNIX. SDDC uses the following naming convention for the creation of root directory and file names: ss_{GS|SS|WS}
For example, the directory or file name Common SDDC Output Files and FoldersThe output from a Siebel Diagnostic Data Collector (SDDC) execution for a Siebel Server, the Siebel Gateway Name Server, and Siebel Web Server Extension (SWSE) contains common folders and files. Table 33 provides further descriptions of the information collected in these files and folders. |
System Monitoring and Diagnostics Guide for Siebel Business Applications |