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Training for Customers and Partners

When courses are used to sell training to customers and partners, you may need to perform additional activities to prepare the items for sale. Table 5 describes what these activities might include.

Table 5. Sample Activities to Sell Training to Customers and Partners
This Activity...

Adding prices to courses.

Creating price lists, course prices, pricing models, discounts, and so on.

Setting up access groups.

Creating access restrictions that define the audiences that can view certain training courses.

Setting up catalogs and categories.

Creating catalog structures and navigation paths to allow for course grouping and display.

Setting up parametric search.

Creating a structure that allows users to search for products based on values of the attributes of those products.

For example, searching by course format, location, price, and so on.

For more information on these procedures, see Siebel eSales Administration Guide, Pricing Administration Guide, and Product Administration Guide.

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