Table 9. Changing Enrollments and Monitoring Status in the Enrollment View
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And the Enrollment View Shows... |
A student cancels a Confirmed/Pending-Approval or Waitlist-Pending enrollment, there are others on the waitlist for the same class, and the class start time is more than 24 hours away. |
The next enrollment in the waitlist receives the Waitlist pending email. The user has 24 hours to respond to the email for the enrollment to be confirmed. NOTE: Use the Duration and Units fields in the eTraining Class Waitlist-Pending Time Limit workflow policy (Administration - Business Process screen > Policies List view) to change the time limit the user has to respond to the the email. Any time a policy is changed, the triggers need to be regenerated.
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The original enrollment is canceled, and the enrollment status of the first student on the waitlist becomes Waitlist Pending. |
A student cancels a Confirmed/Pending-Approval or Waitlist-Pending enrollment, there are others on the waitlist for the same class, and the class start time is less than 24 hours away. |
The enrollment is canceled, and all the people on the waitlist go to the first-come, first-served/Open Waitlist state. |
The available seat count goes up by one, and even those not on the waitlist can enroll in the class and get a confirmed enrollment. |
The student receives the Waitlist Pending email, but lets the 24 hour response time lapse. |
The enrollment is canceled and the next person on the waitlist receives the Waitlist Pending email. |
The student's enrollment is canceled, and the status of the next person receives Waitlist- Pending status. |
The student receives the Waitlist Pending email, and drops the class. |
The enrollment is canceled and the next person on the waitlist receives the Waitlist Pending email. |
The student's enrollment is canceled, and the first person on the waitlist receives waitlist-pending status. |
The student receives the Waitlist Pending email, and enrolls in the class. |
The student logs into Siebel Training and enrolls in the class. |
The student's enrollment is confirmed, and the waitlist is decreased by one. |
A waitlisted student drops the class. |
The enrollment is canceled. |
The student's enrollment is canceled, and the waitlist is decreased by one. |
One of the confirmed enrollees drops the class, and there is no one on the waitlist. |
The enrollment is canceled. |
There are open seats in the class, and no one is on the waitlist. |
The administrator enrolls in the class, and there is an open seat. |
The enrollment is confirmed. |
The Enrollment view shows that the administrator is enrolled. |