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Siebel Email Response Administration Guide > Troubleshooting Siebel Email Response > Tagging Inbound Emails as Faxes > Changing the Allowed Activity TypeTo allow inbound faxes to be viewed in the Communications list, you must change the Allowed Activity Type user property of the Comm Inbound Item List Applet on include activities of type Fax - Inbound. To change the Allowed Activity Type for the Comm Inbound Item List Applet
When you have done this, carry out the steps in Adding a Conditional Step to the Create Activity Workflow. |
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Siebel Email Response Administration Guide |