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Siebel eService Administration Guide Addendum for Industry Applications > Siebel eBanking and Siebel eBrokerage >
Purposes of Siebel eBanking and Siebel eBrokerage
Siebel eBanking and Siebel eBrokerage are designed to serve as front-end applications to core bank processing systems. Enterprise application integration connects the core bank processing systems to the Siebel applications. Table 3 defines the different purposes of the two applications.
Table 3. Purposes for Siebel eBanking and Siebel eBrokerage
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Core Banking System Purposes |
Serve as customer relationship management system, keeping track of customer profiles and interactions. |
Serve as system of record for financial accounts balances and transactions. |
Request data from bank processing system and display it to the end user, integrating and personalizing it using the customer relationship database. |
Maintain financial data and provide data to Siebel eBanking when requested. |
Capture financial transaction requests and forward them to bank processing system. |
Receive, process, and fulfill financial transaction requests. |
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