| Oracle® Retail Integration Cloud Service Oracle® Retail Integration Cloud Service Service Administrator Action List Release 19.1.000 F34817-01 |
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| Oracle® Retail Integration Cloud Service Oracle® Retail Integration Cloud Service Service Administrator Action List Release 19.1.000 F34817-01 |
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Since the Retail Integration cloud services are installed using the activated IDCS details, it is important to ensure any activation concerns are resolved during the pre-provisioning/provisioning period, as making changes after your Retail Integration cloud services are provisioned may require extended downtime.
What should I do if I cannot activate IDCS into an existing Oracle Cloud Account?
Inform your CSM or sales representative if you run into issues, providing the following information:
Existing Oracle Cloud Account name
Subscription ID of a service in the account
Administrator e-mail for the account
What do I do if I experience errors or failures while attempting to activate IDCS?
The administrator e-mail address must match the e-mail which received the activation notification. If this does match and you are still running into issues, inform your CSM or sales representative, providing the following information:
Intended activation approach (new Oracle Cloud Account or activate within an existing)
Any error or failure messages received - include screen shots if possible
Can I use another identity management solution?
Only IDCS is supported in Retail Integration Cloud Service implementations, however IDCS could also be integrated with external identity management providers, like Active Directory, using its APIs.
Can I use another identity management solution?
Only IDCS is supported in Retail Integration Cloud Service implementations, however IDCS could also be integrated with external identity management providers, like Active Directory, using its APIs.
I have multiple pre-prod environments and want to have different security configurations for the same users/roles in each, can I do that?
The recommended approach is to create roles in IDCS (and ORAAC) that reflect the configuration needs for each environment. Or you could consider creating two user IDs for the same person to reflect the different role configurations that they need to test.
Why do I see other users in my IDCS instance (for example, batchuser)?
The Oracle Cloud Operations team will also seed a set of integration users required by the solutions as part of the provisioning process. These are users used for integration or internally for batch and other processing and should not be deleted.
