1 Overview

When starting a Retail Integration Cloud Services (RICS) implementation, there are a number of key considerations and actions you will need to take. This document outlines the most important actions and provides a general timeline for when many of these actions should be completed to ensure success for your implementation. These actions are divided up in the following phases:

• Pre-Provisioning

• Provisioning

• Post Provisioning

Audience

This document is intended for your service administrator. The service administrator is the key person in your business that manages your Integration cloud service. Oracle will target important communications to the service administrator, such as the initial welcome e-mail that is described in this document. If the person who receives this e-mail is not the person or part of the group of people that will be taking responsibilities for the tasks in this document, please work with your Customer Success Manager (CSM) to have that the name updated.