Oracle® Retail Integration Cloud Service Technical Implementation Instructions for SI/Customers Release 23.1.201.0 F80862-02 |
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When starting a Retail Predictive Application Server Cloud Edition (RPAS CE) implementation, there are a number of key considerations and actions the Customer/System Integrator will need to take to complete the new provisioning.
This Technical Implementation Instructions for SI/Customers is intended for the customer's service administrator and the customer's System Integrator. The service administrator is the key person in your business that manages your Integration cloud service. Oracle will target important communications to the service administrator, such as the initial welcome e-mail that is described in this document. If the person who receives this e-mail is not the person or part of the group of people that will be taking responsibilities for the tasks in this document, please work with your Customer Success Manager (CSM) to have that the name updated.
For information about Oracle's commitment to accessibility, visit the Oracle Accessibility Program website at http://www.oracle.com/pls/topic/lookup?ctx=acc&id=docacc
.
Access to Oracle Support
Oracle customers that have purchased support have access to electronic support through My Oracle Support. For information, visit http://www.oracle.com/pls/topic/lookup?ctx=acc&id=info
or visit http://www.oracle.com/pls/topic/lookup?ctx=acc&id=trs
if you are hearing impaired.
To contact Oracle Customer Support, access My Oracle Support at the following URL:
https://support.oracle.com
When contacting Customer Support, please provide the following:
Product version and program/module name
Functional and technical description of the problem (include business impact)
Detailed step-by-step instructions to re-create
Exact error message received
Screen shots of each step you take
To more quickly address critical corrections to Oracle Retail documentation content, Oracle Retail documentation may be republished whenever a critical correction is needed. For critical corrections, the republication of an Oracle Retail document may at times not be attached to a numbered software release; instead, the Oracle Retail document will simply be replaced on the Oracle Help Center (docs.oracle.com), or, in the case of Data Models, to the applicable My Oracle Support Documentation container where they reside.
This process will prevent delays in making critical corrections available to customers. For the customer, it means that before you begin installation, you must verify that you have the most recent version of the Oracle Retail documentation set. Oracle Retail documentation is available on the Oracle Help Center (docs.oracle.com) at the following URL:
https://docs.oracle.com/en/industries/retail/index.html
An updated version of the applicable Oracle Retail document is indicated by Oracle part number, as well as print date (month and year). An updated version uses the same part number, with a higher-numbered suffix. For example, part number E123456-02 is an updated version of a document with part number E123456-01.
If a more recent version of a document is available, that version supersedes all previous versions.
Oracle Retail product documentation is available on the following web site:
https://docs.oracle.com/en/industries/retail/index.html
(Data Model documents can be obtained through My Oracle Support.)
The following text conventions are used in this document:
Convention | Meaning |
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boldface | Boldface type indicates graphical user interface elements associated with an action, or terms defined in text or the glossary. |
italic | Italic type indicates book titles, emphasis, or placeholder variables for which you supply particular values. |
monospace |
Monospace type indicates commands within a paragraph, URLs, code in examples, text that appears on the screen, or text that you enter. |