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Oracle® Identity Manager Connector Guide for IBM Lotus Notes and Domino
Release 9.0.2

Part Number B32156-01
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3 Testing and Troubleshooting

After you deploy the connector, you must test it to ensure that it functions as expected. This chapter discusses the following topics related to connector testing:

Running Test Cases

You can use the troubleshooting utility to identify the cause of problems associated with connecting to the target system and performing basic operations on the target system.

To use the troubleshooting utility, in a command window, change to the OIM_home\xellerate\JavaTasks directory, in which the xlLotusNotesProvision.jar file is present. Then, perform the following tests:

Troubleshooting

The following table lists solutions to some commonly encountered issues associated with the IBM Lotus Notes and Domino connector.

Problem Description Solution
Oracle Identity Manager cannot establish a connection with the IBM Lotus Notes and Domino server.
  • Ensure that the IBM Lotus Notes and Domino server is running.
  • Ensure that Oracle Identity Manager is running.

  • Ensure that all the adapters have been compiled.

  • Use the IT Resources form to examine the Oracle Identity Manager record.

An Operation Failed message is displayed on the Oracle Identity Manager Administrative and User Console
  • Ensure that the attribute values do not contain delimiter characters (white space).
  • Ensure that the attribute values do not exceed the specified length.