Accessibility Guide for Siebel Business Applications > Setting Up Accessibility Features >

Process of Setting Up Accessibility Features

Complete the following tasks to enable accessibility features:

1. Determine which deployment approach to use. This guide assumes that most customer implementations will deploy high-interactivity mode and standard-interactivity mode in a mixed environment on the same Siebel Server.
2. Perform deployment tasks, based on the deployment approach selected. Unless a large number of users require accessibility features, customer sites typically deploy both high-interactivity and standard-interactivity modes on the same Siebel Server.

   If you are deploying high-interactivity and standard-interactivity modes on the same Siebel Server, you must perform the following tasks:

   1. Define the second instance of Application Object Manager.

      For information about defining a second instance of Application Object Manager, see Creating a Second Application Object Manager for Accessibility.

   2. Set up a virtual directory on the Web server or Siebel Web Server Extension (SWSE).

      Application Object Manager can support only one instance of the CFG file. If you are deploying a separate instance of Application Object Manager to support accessibility, then define the instance, and set up a virtual directory on SWSE. For information about setting up a virtual directory on a Web server (or SWSE), see Adding a Virtual Directory.

      NOTE:  It is not necessary to define a second instance of Application Object Manager for Mobile Web Client deployments or for mixed-environment deployments where high interactivity and standard-interactivity mode do not reside on the same Siebel Server.

3. Modify the Server Configuration in the Siebel Business Application. The server parameters must be modified to set accessibility and standard-interactivity parameters, regardless of the deployment option chosen.
   • If you are deploying standard-interactivity mode on the same Siebel Server where high-interactivity mode is deployed, modify the server parameters associated with Application Object Manager as in Step 2.
   • If you are deploying standard-interactivity mode through a Mobile Web Client, perform this task in a client-side file associated with the appropriate application (such as, Siebel Call Center), and then distribute the server parameters to the Siebel Business Application installations on the client machines.

     For information about the deployment options, see Configuring Siebel Server Component Parameters for Accessibility.