Siebel Applications Administration Guide > Administering and Using Inbox >

Changing the Destination View for an Inbox Type

If the Inbox item is set up to link to a particular view through the Name hyperlink, you can change this destination view or add a new destination view. For example, if some users do not have responsibilities to see the current destination view, you can add a destination view that they can see.

Multiple views can be associated with one Item type. Each view is assigned a sequence number. When users drill down on the Item hyperlink in the Inbox, the view that is displayed is the first view in the sequence that they have access to, based on their responsibilities.