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Configuring the Toggle Applets for Inbox Views

The Inbox supports dynamic toggle applets in three types of views, as shown in Table 19.

When you set up a dynamic toggle applet, you determine which type of form applet appears in the lower portion of the Inbox Detail views. Typically, the applet that is based on the business object of the underlying feature object is the most suitable applet.

For example, if you want to set up the Inbox for service request approvals, you can create a dynamic toggle applet that displays the Service Request Detail Applet form applet when the business object for the Inbox type is Service Requests. Then you can create a link between the Inbox business components and the Service Request business component, so that the service request information can display in the Inbox detail views.

To configure dynamic toggle applets for the Inbox

1. In Siebel Tools, create an applet child object for the appropriate toggle applet, as follows:
   1. Create a form applet. Make sure that an Applet Web Template is defined for the Edit mode of this applet.
   2. Set the value of the Auto Toggle Field to Item Type BusObj Name.
   3. Set the value of the Auto Toggle Value field to the business object of the Inbox type. For example, set the value to Service Request.

      For information about which toggle applet to create a child object for, see Table 19. For more information about how to configure toggle applets, see Configuring Siebel Business Applications.

2. Create links between the business component of the feature object and the two Inbox business components, that is, UInbox Item and UInbox Item Task. Create the links as follows:
   1. Create a link record.
   2. Complete the fields as follows:

      Field	Comment
      Name	Automatically populated after the Parent Business Component and Child Business Component fields are completed.
      Parent Business Component	Select UInbox Item Task or UInbox Item.
      Child Business Component	Enter the business component for the dynamic toggle applet, for example, Service Request.
      Source Field	Enter the Item Object ID.
      Destination Field	Enter the ID of the feature object to display in the dynamic toggle applet; usually this is ID.

      For more information about creating links, see Configuring Siebel Business Applications.

3. Associate the business component for the dynamic toggle applet with the two Inbox business objects UInbox ItemTask and UInbox Item History. For each link, perform the following actions:
   1. Create a business object component record.
   2. Complete the fields as follows:

      Field	Comment
      Name	Enter the name of the business component for the dynamic toggle applet, for example, Service Request.
      Link	Enter the name of the link from Step 2.