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Siebel Applications Administration Guide > Real-Time Decisions > Specifying Eligibility for OffersBy default, all offers are eligible for all customers. You can set up rules, or groups of rules, to determine the eligibility of customers for an offer. An eligibility rule is a relational expression which, when evaluated, determines the eligibility of a customer for an offer. For example, you can set up rules so that an offer is eligible only to customers over the age of 21 years, with a salary of more than $35,000. A rule set is a group of eligibility rules that you can apply as a unit. This task is a step in Process of Setting Up Real-Time Offers. To specify eligibility rules for an offer
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