Siebel Applications Administration Guide > Creating and Administering iHelp >

Process of iHelp Administration

This example process represents the tasks that are carried out in the Scenario for Administering iHelp.

1. Creating iHelp Item Records
2. Designing iHelp
3. Clearing the iHelp List Cache
4. Activating, Revising, and Deactivating iHelp Items
5. Translating iHelp Items
6. Importing and Exporting iHelp Items