Bookshelf v8.0: About Server Administration Requirements for Assignment Modes

Siebel Assignment Manager requires various functioning server components and tasks based on the selected assignment mode. Table 50 summarizes the required components and tasks that must be online or started when selecting a particular mode of assignment. When using mobile assignment, use the information provided for either interactive or batch assignment based on your deployment requirements. Detailed information on starting the applicable components and tasks is covered in the remainder of this chapter.

Table 50. Server Requirements for Assignment Modes
Assignment Mode	Set Assignment Manager Online	Start Workflow Monitor Agent	Server Request Broker Running1
Interactive Mode	Yes	No	Yes
Dynamic Assignment Mode	No2	Yes	No2
Batch Assignment Mode	No	No	No

1For dynamic and batch assignment, you do not need to start the Server Request Broker when running your tasks using the Server Manager command-line interface (or an alternate method, such as setting Default Tasks for the server component).

2This information is based on the default Assignment Request (In Process) seeded action.

Additionally, when using availability-based assignment, make sure the Field Service component group and the ApptBook component are online.

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