This chapter provides information about standard Siebel Automotive functionality for account management. It includes the following topics:

• Accounts Defined
• Scenarios for Working with Automotive Accounts
• Accounts Process Workflow
• Account Setup Using Siebel Automotive
• Process of Using Automotive for Account Management
• Associating a Vehicle with an Account
• Associating a Vehicle with an Account by Relationship

Application administrators and end users can use the concepts and procedures in this chapter to manage accounts in their daily job roles. Your company's application configuration and business processes may differ from the procedures or business scenarios that are presented.