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Viewing Inspection Information and Generating Charges


After the inspection, the agent receives information from the inspection agency which appears in the Asset Inspection, Inspection Assessment Summary view of Siebel Automotive. This includes the following forms:

  • Body Assessment form. The inspection agency entered the number of small and large dings, dents, and scratches and the cost of repairing them.
  • Excess Usage form. The inspection agency entered the actual odometer reading at the time of inspection. The area also displays the initial odometer reading, the mileage allowed by contract, and the per mile charge for excess mileage beyond what is allowed by contract.

The remarketing agent calculates the charges to the customer based on the information entered by the inspection agency. These charges appear in the Asset Inspection, Inspection Assessment Details view.

The agent generates an invoice and mails it to the customer.

The customer may want to do some of the repairs and take the car for inspection again after the repairs are complete, or the customer may decide to pay the charge. If a second inspection is needed, the agent schedules a new inspection appointment and turn-in appointment, as described in Scheduling Inspection and Turn-In Appointments.

This task is a step in Process of Managing End of Lease and Vehicle Remarketing.

To view inspection information and generate charges

  1. Navigate to the Financial Accounts screen.
  2. Drill down on the Account number for the vehicle.
  3. Click the Asset Inspection view tab.
  4. Select the appropriate Asset Inspection Summary record.

    The Inspected field of the Asset Inspection Summary record tells you when the vehicle was inspected.

  5. Scroll down, and click Generate Charges.
  6. Click the Inspection Assessment Details link to view the details of the charges, which were inserted here when you clicked Generate Charges.
  7. Click Generate Invoice, print the invoice, and mail the invoice to the customer.
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