Table 79. Description of Terms Used with Workflow Processes
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Arguments |
Data passed to or received from a process or step. |
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Branch |
A possible outcome of a workflow process step. |
A branch is followed by a step in the workflow process definition. If the conditions for the branch are met, the work item proceeds to the step following the branch. |
Branch Connector |
A connector that emanates from a Start step, decision point, Wait step, or User Interact step. |
Conditional logic is implemented on the branch connector. |
Business Object |
A group of one or more business components. |
A business object represents an entity in the Siebel application that you must monitor. A workflow process is based on one and only one business object. Business objects are defined in Siebel Tools. |
Business Process |
A process that is associated with operational objectives and business relationships. |
A business process is a set of one or more linked procedures, which collectively realize a business objective. An example of a business process is managing a new service request. |
Business Service |
A type of step in a process in which an automated call is made to a service, such as the Outbound Communications service that handles inbound and outbound messaging. |
A workflow process definition can have one or more business service steps. |
Condition Criteria |
The rules or principles that are used for evaluating the logical flow that should be taken on a branch. |
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Connector |
A definition of the relationship between two workflow process steps. |
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Decision Point |
A type of step in a workflow process definition in which the work item branches off to different steps depending on a set of conditions. |
A Decision Point consists of possible branches for that point in the business process. Each branch consists of one or more conditions that must be met for a work item to follow that branch. A workflow process definition can have one or more Decision Points. |
End Step |
A type of workflow process step that specifies when a process instance is finished. |
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Error Exception |
A type of workflow process step that executes in response to a deviation from normal processing. |
An exception can be a system error or a user-defined error. |
Expression Business Component |
The name of the business component to evaluate an expression that is used as part of a search spec input argument. |
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Filter Business Component |
The name of the business component to provide the group of records on which a search is performed in response to a Siebel Operation step. |
The Filter Business Component is part of the search spec input argument. |
Input Argument |
A mechanism for providing data and configuration information as input to a workflow process step. |
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Output Argument |
A mechanism for providing data and configuration information as output from a workflow process step. |
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Process Property |
A storage field in a workflow process that is used to contain values for use in steps as input and output arguments or for performing evaluations. |
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Process Simulator |
A graphical flowchart interface used for debugging a workflow process. |
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Search Spec Input Argument |
A type of input argument that allows you to restrict the records that are considered when a Siebel Operation step is executed. |
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Siebel Operation |
A type of workflow process step that handles database operations such as insert, query, or update of a business component record or field. |
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Start Step |
A type of step that defines the conditions for initiating an instance of a workflow process. When the conditions have been met, the process instance is initiated. |
A workflow process definition has one and only one start step. |
Workflow Step |
An activity within a workflow process. Steps are logically linked together to create a process definition. |
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Step Branch |
A workflow object definition that provides capabilities for branching logic within a workflow process. |
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Step Instance |
The instance of a process definition step that is initiated. |
A start step is initiated when conditions defined for the start step have been met. A Decision Point is initiated when conditions for a branch connector have been met. Other steps are initiated when the previous step has finished. |
Step Recipient |
The intended recipient of a subprocess step. |
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Stop Step |
A type of workflow process step that specifies the conditions that cause a process instance to terminate prior to completion. |
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Subprocess |
A workflow process embedded into another workflow process as part of the workflow process definition. |
A subprocess has its own workflow process definition. A Sub Process is a type of step. There can be one or more Sub Process steps in a workflow process. |
Task |
A type of step that calls a Task from within a business process. |
A Task step is similar to a Sub Process step in that the task step represents a container for a further set of steps below the level of the steps in the workflow in which the task step is defined. |
User Interact Step |
A type of step that is used to control the flow of Siebel views within an application. |
A workflow process that contains one or more User Interact steps guides a user through a specified flow of Siebel views based on the user's actions, or executes a specified set of actions. |
Wait Step |
A type of workflow process step that specifies when a process instance pauses in execution and the duration of the pause. |
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Watch Window |
A Window in Siebel Tools that dynamically displays business component record values and process property values for a workflow process. |
These values are associated with and are manipulated by the workflow process being simulated. |
Workflow Mode |
A property on the workflow process object definition that is used to characterize a workflow's run-time behavior as a Service Flow, Interactive Flow, Long Running Flow, or 7.0 Flow. |
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Workflow Process |
The representation of a business process. |
A workflow process comprises one or more steps that indicate when a business process starts and ends and includes information about individual activities within the business process. |
Workflow Process Instance |
An instance of a workflow process that is initiated. |
A process instance is initiated when the input conditions for a process definition have been met. A process instance consists of one or more step instances and contains one or more work items. |
Work Item |
The representation of the work being processed in the context of a step within a process instance. |
A work item is an instance of a business object. |