Siebel Customer Relationship Console User Guide > Understanding the Siebel CRC Layout > Siebel CRC Window Overview >
Referrals
With Siebel CRC, you can generate and review your referrals. A referral is a lead generation in which you have qualified a specific bank product as being of value to a customer. To access your referrals click the Referrals menu item. This is a read-only view.
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