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Siebel CRM Web Services Reference > Primary Web Services for Siebel CRM 8.0 > ServiceRequestUse this Web service to create, read, update, and delete service requests. ServiceRequest OperationsNote that all operations for this service share a common data format. Because of this similarity, all the operations for this service are grouped together. However, because of the nature of the schema generation for the WSDL file, the message formats for each operation have their own message names. For a list of operations associated with this Web service, see Table 163.
Common Request Message DescriptionAll operations in this Web service work with a common request message format and a common response message format. The request message consists of fields from the Service Request business component. Common Response Message DescriptionSame as Request Message format. ServiceRequest Application InterfaceThis topic describes the application objects called by the this Web service. For more information on application implementation, refer to your application development documentation on Oracle Technology Network. Service Object (Business Service or Workflow)For a description of the service objects for this Web service, see Table 164.
Data Object (Integration Object)For a description of data objects for this Web service, see Table 165.
MethodsFor a description of methods for this Web service, see Table 166.
Example Package for ServiceRequestTo view an example of messages for this Web service, navigate to the documentation library for Siebel applications on Oracle Technology Network, and click the Related Files link next to the link for Siebel CRM Web Services Reference to access a zip file. Extract the files in the zip file. RequestSee the following file to view the sample code: ...\ServiceRequest\ServiceRequest_request.xml ResponseSee the following file to view the sample code: ...\ServiceRequest\ServiceRequest_response.xml Message Schema (WSDL) for ServiceRequestTo view the message schema for this Web service, navigate to the documentation library for Siebel applications on Oracle Technology Network, and click the Related Files link next to the link for Siebel CRM Web Services Reference to access a zip file. Extract the files in the zip file. |
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