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Siebel CRM Web Services Reference > Primary Web Services for Siebel CRM 8.0 > TroubleTicketUse this Web service to create, update, retrieve and set status for trouble tickets. TroubleTicket OperationsFor a list of operations associated with this Web service, see Table 178.
Common Request Message DescriptionThis Web service has four operations. Each operation does not share a common request message format. Common Response Message DescriptionThis Web service has four operations. Each operation does not share a common response message format. TroubleTicket Application InterfaceThis topic describes the application objects called by the this Web service. For more information on application implementation, refer to your application development documentation on Oracle Technology Network. Service Object (Business Service or Workflow)For a description of the service objects for this Web service, see Table 179.
Data Object (Integration Object)For a description of data objects for this Web service, see Table 180.
MethodsFor a description of methods for this Web service, see Table 181.
Example Package for TroubleTicketTo view an example of messages for this Web service, navigate to the documentation library for Siebel applications on Oracle Technology Network, and click the Related Files link next to the link for Siebel CRM Web Services Reference to access a zip file. Extract the files in the zip file. RequestSee the following file to view the sample code: ...\TroubleTicket\TroubleTicket_request.xml ResponseSee the following file to view the sample code: ...\TroubleTicket\TroubleTicket_response.xml Message Schema (WSDL) for TroubleTicketTo view the message schema for this Web service, navigate to the documentation library for Siebel applications on Oracle Technology Network, and click the Related Files link next to the link for Siebel CRM Web Services Reference to access a zip file. Extract the files in the zip file. |
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