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About Communications Drivers and Profiles

This topic provides background information about communications drivers and profiles and the roles they play in supporting Siebel Communications Server functionality. This topic contains the following subtopics:

• Communications Drivers Provided by Oracle
• Communications Drivers and Third-Party Systems
• Communications Driver Settings
• Communications Driver Files and Database Records
• Communications Drivers and Channels
• Inbound and Outbound Drivers
• Interactive Drivers
• Icon Files for Interactive Communications Drivers
• About Profiles for Communications Drivers
• Contexts of Use for Communications Profiles

For more information:

• If you are specifying communications configurations (such as for Siebel CTI or other session communications deployments), see Configuring Session Communications and related chapters.
• For all implementations, see also related Siebel documentation for your products, such as Siebel Email Response Administration Guide, or Siebel Wireless Administration Guide.
• If you require integrating with communications systems that are not supported by drivers provided by Oracle, see Developing a Communications Driver.